Policy · RTO Training Validation
Data Retention Policy
This policy applies to the RTO Training Validation website and services, operated by RTO Training Resources Pty Ltd (ABN 17 631 073 213, ACN 631 073 213), part of the CAQA Groups family. Last reviewed: 18 July 2026.
Retention periods
Enquiry records: up to 2 years. Engagement records, reports and validation records we author: 7 years, consistent with professional record-keeping obligations. Client-supplied student evidence: for the engagement plus 90 days, then securely destroyed unless you instruct otherwise in writing.
Destruction
Digital records are deleted from active systems and backups on schedule; any physical material is securely shredded. You may request earlier destruction of client-supplied material at any time after the engagement closes.
Contact
Contact: validation@rtotrainingresources.com.au, 1800 266 160, 2/10 Lawn Court, Craigieburn VIC 3064.